FAQ (Frequently Asked Questions)

Frequently Asked Questions

Where do your products come from?  
Our products are sourced from Rwanda and other parts of Africa.

How long does shipping take?  
Shipping usually takes 2–5 days in Germany , and depends on which country within Europe.

Are your products authentic?  
Yes, we only sell genuine and high-quality African products.

Can I return food products?  
Only unopened items can be returned.

Do you offer international shipping?  
Yes, we ship to multiple countries.

If you have more questions, contact us anytime.